01-30-2018 06:50
01-30-2018 06:50
I recently reset my Android phone and ever since I have had trouble connecting my phone to my Ionic.
It does connect after I keep tapping on sync repeatedly but it isn't able to hold the connection for recieving notifications.
Can someone please tell me what I should do? Should I remove the device from my app and add it again?
01-30-2018 11:54
01-30-2018 11:54
Have you tried restarting your phone?
or restarting your Fitbit?
https://help.fitbit.com/articles/en_US/Help_article/1186
If both fail, uninstall the Fitbit app then re-install.
Let us know how that works for you.
01-30-2018 20:04
01-30-2018 20:04
So I tried all of the following:
None of these have been able to restore my Fitbit sync with my phone. I am currently syncing it through the laptop.
Are there any more measures I can try?
01-31-2018 03:37
01-31-2018 03:37
Having same problem with mine and iPhone still no luck as well
01-31-2018 04:30
01-31-2018 04:30
Have you tried to remove the Ionic from the app, do a factory reset and add it as a new Ionic?
I have a feeling that that might work. So I just wanted to check if you've already done it!
01-31-2018 12:35
01-31-2018 12:35