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Ionic constantly restarting

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‎06-19-2019 16:28 - edited ‎06-19-2019 16:34

‎06-19-2019 16:28 - edited ‎06-19-2019 16:34

Hi all recently had a few issues with my Ionic crashing and got that sorted (following a factory reset and resync) but now it is restarting itself every few minutes.... any ideas on the issue and how to fix otherwise fitbit need will be getting it back to fix

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‎06-20-2019 08:25

‎06-20-2019 08:25

Hello @Huaweip10lite.

 

Thanks for bringing this up and sharing that our team helped you out previously.

 

I will be moving this thread to the Ionic board as I think it is better suited for the thread.

 

Our support team will be getting in touch with you via email so please keep an eye on your inbox, spam and trash folders. They will be happy to help you continue looking into what is going with your Ionic and find a solution.

 

Please let me know if there are any other questions on the matter.

Lanuza | Community Moderator

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