10-16-2018
17:26
- last edited on
10-18-2018
08:02
by
MarreFitbit
10-16-2018
17:26
- last edited on
10-18-2018
08:02
by
MarreFitbit
hi~
recently my ionic got a problem.if I didnt have it on my arm,and next morning when I wore it, I got thousands steps counting.in fact ,the watch was just on the desk all the night.is there anyone who have this issue?
Moderator edit: updated subject for clarity
10-16-2018 18:39
10-16-2018 18:39
Have a search through the Ionic and Versa forums for "ghost steps". In the Versa forum it's one of the few pinned threads. You'll find all you need to know there.
10-18-2018 08:04 - edited 02-06-2024 07:39
10-18-2018 08:04 - edited 02-06-2024 07:39
Welcome on board @chihfu! Remember that the wrist trackers count steps depending on the movement of your arms, when you are driving or for example when your tracker is close to a fan. In these scenarios, your tracker counts steps due to the vibrations. You can learn more about how your Fitbit tracks steps by checking out this post. By any chance, were there any kind of vibration where you left your tracker?
Thanks for your help @Glenmcd.
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