help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic dead two days after an update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-12-2019 15:24

‎10-12-2019 15:24

Hi,

 

Mi Ionic doesn't respond anymore since this afternoon. I went for a bicycle ride for 2h30, afterwards it was still working, but it just showed a black screen after a while. I remember there was an update a couple of days a go, maybe the problem is related to that? I have connected it to the charging cable, still nothing. It doesn't react to anything anymore. Has anyone experienced this before ? Could anyone help me? Is it usefull to contact the customer service or are they just telling you to buy a new one ?

 

Thanks beforehand, 

 

Kind regards,

Best Answer
0 Votes
1 REPLY 1

‎10-12-2019 15:49

‎10-12-2019 15:49

Wow, just read all the articles about this sudden "bricking" of the Fitbits. And nothing can be done about this ??

Best Answer
0 Votes