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Ionic display black

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‎07-30-2019 12:43 - last edited on ‎07-31-2019 07:27 by Fitbit Moderator

‎07-30-2019 12:43 - last edited on ‎07-31-2019 07:27 by Fitbit Moderator

My watch isn't working it's just black it was 80% charge and there is nothing on my way 

 

Moderator edit: Updated subject for clarity 

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3 REPLIES 3

‎07-31-2019 07:50

‎07-31-2019 07:50

Welcome to the Community @robertquiroz. Thanks for the details mentioned. 

 

I would like you to try restarting it and then check if you get the display working again. 

 

Let me know how it goes. I'll be around if you need further assistance. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎07-31-2019 07:52

In response to SilviaFitbit

‎07-31-2019 07:52

I can get it to turn on it isn't working at all it just went black for no reason at

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‎08-01-2019 16:01

In response to robertquiroz

‎08-01-2019 16:01

Thanks for getting back @robertquiroz. I appreciate the restart done. I've shared your post with our Support team and they've mentioned you already have your case with them, please continue the communication through email. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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