Ionic display went blank

[Stipplefreak]

After a dip in some cold water, my Ionic display went blank, it’s fully charged and recording info when I synch to my app. Tried resetting to no avail, display won’t come back on!

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@Stipplefreak Welcome to the Community. Thanks for letting me know that your Ionic's display stopped working after it went in cold water. 

I would like you to confirm you restarted your Ionic following the tips on this article. 

As a side note, check below the operating temperature for Ionic. 

Operating Temperature 14° to 113° F
(-10° to 45° C)

Non-operating Temperature -4° to 14° F
(-20° to -10° C)
113° to 140°F
(45° to 60° C)

I'll be around if you have any additional questions. 

[Stipplefreak]

I’ve tried everything suggested, but nothing comes on the screen, I also tried charging it for hours but nothing. Does Fitbit offer replacement? For a device that’s $300, I’d expect it to last over two years...