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Ionic does not appear to be charging

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‎11-29-2019 22:54

‎11-29-2019 22:54

For the last two days, I have not been able to turn my Ionic on. I've been charging it, have tried to restart it but nothing seems to work. Any advice would be greatly appreciated.

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‎11-30-2019 10:46

‎11-30-2019 10:46

Please clean the contacts


Then Do a Restart

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

How do I charge my Fitbit device?

 

If that does not help contact support

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎11-30-2019 14:19

‎11-30-2019 14:19

Hey @Saudaone! Sometimes my watch band gets in the way and pushes the contacts of just enough to not charge so I usually have to jiggle the cabl

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