Ionic doesn't charge

[Stripey]

Ok. My new Ionic does not seem to want to charge. The screen is flashing the battery icon with 0% - I can't seem to do a reboot by pressing left button with bottom right button. Stuck

Any suggestions?

[Tony.r]

@Stripey I would say to contact Fitbit support if you have had it on charge for a while and nothing is happening. I have found them.to be most helpful in resolving issues.

Try the link below.

http://help.fitbit.com/

[Stripey]

Thanks Tony,

I've spoken to support and working on resolution.

[Tony.r]

@StripeyNo worries, sounds promising.