10-04-2020
08:40
- last edited on
10-04-2020
15:08
by
RicardoFitbit
10-04-2020
08:40
- last edited on
10-04-2020
15:08
by
RicardoFitbit
Screen is now duplicated at the top and bottom and goes fuzzy after around 5 seconds, so its impossible to use the menu
Moderator Edit: Clarified subject
10-04-2020 15:07
10-04-2020 15:07
Hi @cojda, welcome to the Community Forums!
Thanks for bringing this to our attention and for the details that were shared in your post. To fix the uncommon issue that the display of your Ionic is experiencing, I recommend you to try our restart process and then please change its clock face. Let me know if the issue persists.
I'll be here if further assistance is needed.
10-25-2020 08:53
10-25-2020 08:53
@RicardoFitbit I'm having the same issue and this is a replacement Ionic that FitBit sent me. Restarting it doesn't help.