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Ionic firmware update not available

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‎03-11-2021 17:43 - last edited on ‎03-12-2021 11:16 by

‎03-11-2021 17:43 - last edited on ‎03-12-2021 11:16 by

Despite waiting for a few hours, uninstalling, and using Bluetooth with my Ionic, the app doesn't tell me to update my Ionics's firmware (27.70.8.0) to the latest or next one. Anyone have any solutions?

 

 

Moderator edit: subject for clarity 

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1 REPLY 1

‎03-12-2021 11:16

‎03-12-2021 11:16

Welcome to the Fitbit Community, @ImagineTimes.

 

Thanks for the details shared in your post. I appreciate your troubleshooting efforts. Usually the updates are being released in phases and I recommend checking the following help article that suggests that it may take some time to download updates in the background: How do I update my Fitbit device? If you continue experiencing difficulties, the best way to get help for this problem is to chat with our Support team online or give them a call. Click here to get connected. 

 

Hope this helps.

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