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Ionic flashes Fitbit logo

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‎06-24-2021 09:47 - last edited on ‎06-25-2021 13:29 by

‎06-24-2021 09:47 - last edited on ‎06-25-2021 13:29 by

Battery was draining rapidly the past few days, thought I'd try a simple reset. Did the 2 button reset and the FitBit logo now flashes on and off in 10 second intervals. Disconnected from phone and tried to do a hard reset - 3 buttons then two until vibration. No vibration ever happened. Still stuck in Logo Loop

 

 

Moderator edit: subject for clarity 

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‎06-25-2021 13:35

‎06-25-2021 13:35

Welcome to the Fitbit Community, @IonicRon1.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts.

 

Have a nice day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-26-2021 06:58

‎06-26-2021 06:58

Hi I’m having the same issue 😞 would you mind letting me know how to fix it? 
thanks 

ruth 

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