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Ionic has a black screen

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‎02-06-2020 19:32 - last edited on ‎02-07-2020 12:56 by Fitbit Moderator

‎02-06-2020 19:32 - last edited on ‎02-07-2020 12:56 by Fitbit Moderator

Like many have posted. Fitbit will not come back on. I have tried everything, so frustrated.

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎02-06-2020 20:28

‎02-06-2020 20:28

I don't think my Fitbit cities on me either, though I'm not sure I would want it to.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-06-2020 21:13

‎02-06-2020 21:13

Please clean the contacts


Then Do a Restart

 

If this doesn't help contact support. Use help link at top of forum

Wendy | California
Ionic, One, Charge 2, Surge, Blaze, Alta HR, and Aria | Windows 10 | Android Moto G4
Take a look at the Fitbit help site for further assistance and information.
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‎02-07-2020 06:54

In response to WendyGB

‎02-07-2020 06:54

Tried cleaning contacts and nothing. Charged all night, still have a black screen.

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‎02-07-2020 07:00

In response to Thebronson

‎02-07-2020 07:00

Please contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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