12-25-2019 06:00
12-25-2019 06:00
I got an ionic from a friend, to clear the settings I made a factory reset. now it's in a boot loop (I've tried resetting via buttons and it's still the same). the loop lasts 1m15s, stops for 4s and enters the loop again
12-26-2019
10:11
- last edited on
10-24-2024
02:59
by
MarreFitbit
12-26-2019
10:11
- last edited on
10-24-2024
02:59
by
MarreFitbit
@Andradearthur Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.
Since you've tried resetting it and it's stuck on an infinite boot loop. I've created a case with our Support team and they will continue assisting you, please check your email inbox.
I'll be around if you have any additional questions.
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