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Ionic not charging

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‎12-25-2019 09:09 - last edited on ‎12-26-2019 10:14 by Fitbit Moderator

‎12-25-2019 09:09 - last edited on ‎12-26-2019 10:14 by Fitbit Moderator

Hi, I am unable to charge my ionic. It is stuck at 0% for a long time.

 

Moderator edit: Updated subject for clarity 

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‎12-26-2019 10:15

‎12-26-2019 10:15

@Bajpais Welcome to the Community. Thanks for the details mentioned. 

 

I would like you to confirm you've tried the tips mentioned in this article: Why isn't my Fitbit device's battery charging? 

 

I'll be around if you have any additional questions. 

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