Ionic is not showing caller ID

[DML325]

I get no notification, other than a vibration, when there is an incoming call.  I check the app settings and all permissions are granted.

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Fitbit Community @DML325! Thanks for already checking the settings in order to get notifications on your Ionic.

Notifications skip or stop occasionally for several reasons that don't suggest a problem with your device or the Fitbit app. 

• Make sure that your Fitbit app is up-to-date. Android should be on 2.73 and iOS on 2.52 as of today.
• You changed a related setting on your phone, such as turning on Do Not Disturb, Quiet hours, or Driving mode. To double check all requirements, see How do I get notifications from my phone on my Fitbit device? 
• You're using another Bluetooth product. If you have Bluetooth products like speakers, headsets, or car stereos paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. For example, turning on your speaker might stop your phone from sending a notification or syncing. For more information, see Is the Fitbit app interfering with other Bluetooth devices?
• The connection between your phone and Fitbit device is unstable. Bluetooth signals are susceptible to disconnecting or dropping occasionally. If you have an Android phone, check the following:
  • Make sure Enable Notification Widget is on. You can find this with the other notification settings in the Fitbit app.
  • Make sure Always Connected is on. This improves your Bluetooth connection but also drains your Fitbit device's battery more quickly. Turn it off and on as you prefer.
  • Make sure the Fitbit app is allowed to run in the background on your phone. For more information, see Why is the Fitbit app sending a notification to my Android phone?
• The app that should send the notification can't do so. Check all the phone and Fitbit app requirements in How do I get notifications from my phone on my Fitbit device? 
• Your device was syncing. Syncing can sometimes prevent or delay a notification. 
• You just updated the Fitbit app. Restart your phone and try setting up notifications again.
• Device lock is active on your Fitbit watch and you haven't recently entered your PIN. Tap your watch screen to see if the device lock prompt appears. If it does, enter your PIN.

In addition, I recommend double check the following:

• Open your "Messages" app on your Android device.
• Go to "Settings."
• Click on "Notifications."
• Make sure there is a checkmark next to "Preview Message" (As shown below).
  
  

Give this a go and let me know how it goes!