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Ionic is tracking many steps

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Step count on my Ionic has been WAY off. Since the 29th of June it counts from 30k-100k additional steps!

help! 

 

Moderator Edit: Clarified subject

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@BMarie19 A warm welcome to the Community. Thanks for sharing what you're experiencing with your Ionic. 

Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats.

Also, please double check that there aren't any manually logged activities that could be adding more steps to your daily stats.

To better assist you, reply to the following questions: 

- Is it happening every day?
- What type of activities do you usually do? 

Looking forward to hearing back from you. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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