Ionic isn't vibrating

[Mariusos]

I have no vibration on my Ionic.

Moderator Edit: Clarified subject

[Mariusos]

Done all the suggested steps read on the fitbit community. Resets, both soft and facric. Switched to old watch face. Updated. Deleted the app and the clock and so on..

[Evalece]

Happened to me too! No help from FITBIT. Very disappointed!

[SilviaFitbit]

@Mariusos @Evalece Welcome to the Fitbit Community. Thank you for the troubleshooting tried prior to posting. 

I see where your frustration is coming from. Please try the troubleshooting posted in this article: Why didn't my Fitbit device alert me? 

Let me know how it goes. 

[Evalece]

You care barely feel it vibrating. I restarted, factory reset, and unpaired/repaired my ionic. I called customer service and they could only offer me 35 percent off. Its sad especially since my warranty was over a month. Then I tried to purchase something with the percentage off and it would not let me. I have always had fitbits but this will be the last one. Do you have any other suggestions? 

[SilviaFitbit]

@Evalece Thank you for getting back. I appreciate the troubleshooting tried. 

The options provided by our Support team are based in the Fitbit Warranty. If you have any questions about the option provided you may want to contact them back for further information. Also, since you have an open case with them please contact them again with as many details as you can about the discount that can't be applied. 

Have a great weekend. 

[Mariusos]

Tried your suggestions without any luck.. It hasnt gone a year since I bought it, so its very strange..

[SilviaFitbit]

@Mariusos Thank you for getting back. In this case, I've shared your post with our Support team and someone will contact you as soon as possible.

Have a great week.