help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic just died?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-10-2019 03:37

‎09-10-2019 03:37

Yesterday my Ionic was working just fine and at some point I checked it, but the screen was black. I remember finding it strange because I just charged my Ionic hours ago (and rememberd it was at least at 65%) but I thought maybe the battery just went empty through these couple of hours. Once home I charged it but my watch remained unresponsive to any button press and the screen was black (off). Resets do not work, neither the two or three button press combos even get the logo to appear. I put it on the charger all morning now but still no response on the button press. 

 

Anyone knows what is happening?

Best Answer
0 Votes
2 REPLIES 2

‎09-10-2019 09:25

‎09-10-2019 09:25

I have the exact same issue with mine SOMEONE HELP_

Best Answer
0 Votes

‎09-10-2019 09:30

‎09-10-2019 09:30

Same issue, Died 2 days ago, Have tried all the buttons. Tried different charger blocks, 2 days and nothing. This happened about 7 months ago and magically one day turned on when I plugged it in, but Its pretty ridicuous that I spent 300 plus on a watch that just dies whenever. It seems to coincide when there is an update. This time it appears to just be dead

Best Answer
0 Votes