10-18-2017 00:09
10-18-2017 00:09
I have the New Ionic and I also compete in Crossfit, I have noticed when I set it to 'Workout' or 'Weights' it pauses intermittently throughout my training? has anybody else had this issue or is this normal?
Also do I actually need to set it to anything or can I just start training and will it then track my workout?
10-18-2017 00:27
10-18-2017 00:27
Have you got the auto pause feature enabled? In the settings setting of the activity have a look and switch it to off and you should then track your whole activity.
(Temporarily without my Ionic, so any info provided is from memory)
10-18-2017 00:32
10-18-2017 00:32
this happens a lot on the touch screens, I may have to return and look at alternative, its a real shame, the charge hr 2 worked well never had no issues !!!
10-18-2017 00:44
10-18-2017 00:44
Hi, there doesn't seem to be a setting for this?
10-18-2017 01:04
10-18-2017 01:04
No settings I have tried everything, trying to get in contact with support see if they have any ideas will keep you posted when I get a response
11-17-2017 15:16
11-17-2017 15:16
I think it happens to me cause the back of my hand hits the pause button when i bend my wrist
11-21-2017 18:14
11-21-2017 18:14
I wear gloves when cycling and the Ionic is constantly pausing as a result of the lower right button being pressed when it comes into contact with my glove. Very frustrating!
12-12-2017 10:30
12-12-2017 10:30
I have the same problem, just purchased the new Ionic, used it for 4 days, 4 different exercises (spin, Weights, Boot camp and body tone) and every time it has paused, very annoying! I'm considering taking it back.....any advice?
12-12-2017 10:40
12-12-2017 10:40
12-12-2017 10:59
12-12-2017 10:59
The TPU cases that are around do a good job of protecting the side buttons from accidental presses.
I wear a sweat wristband over the tracker, which helps the touchscreen from being accidentally pushed. It has the added benefit of soaking up sweat that can get under the fitbit and mess with the heart rate readings.
12-12-2017 11:19
12-12-2017 11:19
12-12-2017 11:42
12-12-2017 11:42
12-12-2017 12:41
12-12-2017 12:41
12-12-2017 14:01
12-12-2017 14:01
There's also a feature suggestion we can vote for. With enough votes, Fitbit might implement it.
12-12-2017 23:24
12-12-2017 23:24
01-21-2018 12:16
01-21-2018 12:16
I own the Blaze and have same problem, it is the touch screen. I reported this to FitBit over a year ago and they don't seem to want to fix it. When you wear long sleeves, gloves or something to may come in contact with the touch screen, if that material is damp from sweat or rain, the touch screen reads it as a touch and the material will pause the work out as you move around. All FitBit has to do is take the touch pause off the screen so you have to use the buttons and it would be fixed, but they don't want to do that.
05-11-2018 06:37
05-11-2018 06:37
I had this same issue on a bike ride yesterday, looking to solve this issue
05-11-2018 06:37
05-11-2018 06:37
Exactly my issue, looking for a way to fix this issue
05-11-2018 07:05
05-11-2018 07:05
05-11-2018 07:20
05-11-2018 07:20