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Ionic loosing charge

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My ionic battery goes flat in 10 hrs I have reset it done a factory reset stripped all apps off as per your help but it's not helped. Whether I do 1000k steps in a day or 20000 it runs out of battery will loose 10% in 1hr after being charged. Previously would last 4 days

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@Goose1975 wrote:

My ionic battery goes flat in 10 hrs I have reset it done a factory reset stripped all apps off as per your help but it's not helped. Whether I do 1000k steps in a day or 20000 it runs out of battery will loose 10% in 1hr after being charged. Previously would last 4 days


Yeah this has been reported widely.  Contact Tech Support and see if they can fix it.  Normally if deemed defective they will replace your Ionic.  Try that.

Vote if this helps you at all and Vote if this is a solution to your issue [Current Leader in Ionic Forum with 15 Solutions + Thumbs Up 92]
Really there is no need to suffer in Frustration - simply call Tech Support at 877-623-4997 and get your Ionic replaced right now while you can
Many have followed this straightforward advice and now have a replacement Ionic - we all should have “zero tolerance” for any defective Ionic

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