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Ionic losing charge quickly when running

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‎04-10-2020 04:58 - last edited on ‎04-15-2020 14:42 by Fitbit Moderator

‎04-10-2020 04:58 - last edited on ‎04-15-2020 14:42 by Fitbit Moderator

Several weeks ago I successfully added music to the Ionic.  Ever since then my Ionic loses charge quickly while I on a run, even though I’m NOT utilizing the music. Does just having music stored on the Fitbit use charge.

 

Moderator edit: Updated subject for clarity 

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‎04-15-2020 15:04 - last edited on ‎12-03-2024 04:31 by Fitbit Moderator

‎04-15-2020 15:04 - last edited on ‎12-03-2024 04:31 by Fitbit Moderator

@Runnsew It's nice to see you on the Community. Sorry for the delayed reply. 

Thanks for letting me know that ever since you have stored music on your Ionic, the battery isn't lasting like before. 

If you're not playing the music stored on your Fitbit Ionic, it shouldn't drain the battery. If you're using GPS while running, your Ionic's battery could last up to 10 hours. I would like you to follow these tips to extend your Fitbit watch's battery life. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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