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Ionic showing data not cleared

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‎04-08-2020 17:06 - last edited on ‎04-15-2020 15:22 by Fitbit Moderator

‎04-08-2020 17:06 - last edited on ‎04-15-2020 15:22 by Fitbit Moderator

I have a have a red circle with cross saying data not cleared and need sync but cant do anything on the watch feels like it has frozen.

Please help as need use it.

 

Moderator edit: Updated subject for clarity

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‎04-15-2020 15:30 - last edited on ‎12-03-2024 04:31 by Fitbit Moderator

‎04-15-2020 15:30 - last edited on ‎12-03-2024 04:31 by Fitbit Moderator

@LindaBuckNz Welcome to the Community. Sorry for the delayed reply. 

Thanks for getting in touch about this. I've shared your post with our Support team and they've mentioned you already have a resolved case with them, please continue the communication through email. 

I'll be around if you have any additional questions. 

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