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Ionic meltdown

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‎02-28-2020 09:00

‎02-28-2020 09:00

The charging connection point on my ionic has melted, has this happened to anyone else? Nothing else was affected, just my ionic.

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3 REPLIES 3

‎02-29-2020 09:16 - last edited on ‎11-04-2024 13:45 by Fitbit Moderator

‎02-29-2020 09:16 - last edited on ‎11-04-2024 13:45 by Fitbit Moderator

@Shannon1678 Welcome to the Community. Thanks for sharing details about what you experienced with the charging connection point on your Ionic. 

It's pretty weird that this happened. I've shared your post with our Support team and they will continue assisting you through email, please check your email inbox. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎10-19-2020 05:06

In response to SilviaFitbit

‎10-19-2020 05:06

My Ionic melted down last night.  Both the cord and the Ionic are toast.  

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‎10-21-2020 16:25 - last edited on ‎11-04-2024 13:45 by Fitbit Moderator

In response to sprint71

‎10-21-2020 16:25 - last edited on ‎11-04-2024 13:45 by Fitbit Moderator

@sprint71 Welcome to the Fitbit Community. Thank you for getting in touch about this. 

I appreciate the details mentioned. In this case, I've shared your post with our Support team and they mentioned you already have a case with them, please continue the communication through email, they'll be happy to assist. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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