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Ionic no longer receiving notifications

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‎08-28-2020 11:53 - last edited on ‎08-29-2020 11:03 by Fitbit Moderator

‎08-28-2020 11:53 - last edited on ‎08-29-2020 11:03 by Fitbit Moderator

My ionic no longer receives text messages, whatsapp or telephone calls. Anyone got any ideas why?

Notifications are on

 

Moderator Edit: Clarified subject

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‎08-29-2020 11:06 - last edited on ‎11-04-2024 16:59 by Fitbit Moderator

‎08-29-2020 11:06 - last edited on ‎11-04-2024 16:59 by Fitbit Moderator

@Joolywooly A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

Since your Ionic isn't receiving notifications anymore, please verify your settings mentioned in this article: How do I get notifications from my phone on my Fitbit device? 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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