help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-15-2021 07:04 - last edited on ‎09-15-2021 11:45 by Fitbit Moderator

‎09-15-2021 07:04 - last edited on ‎09-15-2021 11:45 by Fitbit Moderator

my fitbit ionic not charging, not starting. I have tried pressing 3 buttons together, 2 buttons together still no luck.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎09-15-2021 08:27

‎09-15-2021 08:27

Hi @sarang_salvekar  see if this article - click to read - helps.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-19-2021 11:15 - last edited on ‎08-18-2024 11:24 by Fitbit Moderator

In response to Odyssey13

‎09-19-2021 11:15 - last edited on ‎08-18-2024 11:24 by Fitbit Moderator

Thanks for stopping by @Odyssey13! Welcome to the Community Forums @sarang_salvekar. 

Thank you for taking the time to report this issue. I appreciate your efforts to fix the issue prior posting. 

If the issue persists, after trying the instructions that @Odyssey13 suggested you, I recommend to contact our Support Team so they can look deeper into the issue and help you with this matter. You can contact them through chat or over the phone. Click here to get connected. Make sure to mention the steps you've followed, so they can help you from there. 

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
Best Answer