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Ionic not charging

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‎10-06-2019 18:19 - last edited on ‎10-07-2019 08:40 by Fitbit Moderator

‎10-06-2019 18:19 - last edited on ‎10-07-2019 08:40 by Fitbit Moderator

I have tried plugging the cord into several different charger any advice?

 

Moderator edit: Updated subject for clarity 

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‎10-07-2019 08:42 - last edited on ‎01-16-2025 06:08 by Fitbit Moderator

‎10-07-2019 08:42 - last edited on ‎01-16-2025 06:08 by Fitbit Moderator

@SunsetRunner Welcome to the Community. Thanks for the details mentioned and the steps tried. 

I would like you to try the tips mentioned in this article: Why isn't my Fitbit device's battery charging?

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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