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Ionic not charging

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‎06-23-2020 07:47 - last edited on ‎06-24-2020 14:56 by Fitbit Moderator

‎06-23-2020 07:47 - last edited on ‎06-24-2020 14:56 by Fitbit Moderator

My ionic died and won’t recharge.

 

Moderator Edit: Clarified subject

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‎06-24-2020 14:58

‎06-24-2020 14:58

@Paula234 A warm welcome to the Community. Thanks for getting in touch about this. 

 

I'd like you to try the troubleshooting on this article Why isn't my Fitbit device's battery charging? 

 

Looking forward to hearing from you. 

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