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Ionic not charging

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My ionic is not charging. I have cleaned the contacts with alcohol and checked the cable. I have also left it overnight to charge but it won’t. It seems to reboot by showing the Fitbit logo, then appears to charge ie the battery symbol looks like it’s charging but it remains on 0%. Can you suggest anything to help me please.

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My ionic is not charging. I have cleaned the contacts with alcohol and checked the cable. I have also left it overnight to charge but it won’t. It seems to reboot by showing the Fitbit logo, then appears to charge ie the battery symbol looks like it’s charging but it remains on 0%. Can you suggest anything to help me please.

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My ionic is not charging. I have cleaned the contacts with alcohol and checked the cable. I have also left it overnight to charge but it won’t. It seems to reboot by showing the Fitbit logo, then appears to charge ie the battery symbol looks like it’s charging but it remains on 0%. Can you suggest anything to help me please.

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Hi, I've had the same problem multiple times. I let my Ionic sit for an extended period of time and the battery discharges, then when I try to recharge it nothing happens. I tried all the tips here and nothing seemed to help. After leaving the watch plugged in for three days I finally had the brilliant idea to try restarting it without the watch being plugged in. That worked. The watch was fully charged and for whatever reason it wouldn't restart while still connected to a power source. Restarting the watch was done by holding the left button and the lower right button depressed for fifteen seconds. I'm hoping I remember this the next time this happens, but I doubt it. (that's why I'm writing this up)

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