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Ionic not charging

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‎10-27-2020 11:05 - last edited on ‎10-28-2020 16:51 by Fitbit Moderator

‎10-27-2020 11:05 - last edited on ‎10-28-2020 16:51 by Fitbit Moderator

After charge mi Fitbit ionic, batery is out after just some minutes. If I charge it again same problem happens again. 

Thanks in advanced. 

 

Moderator Edit: Clarified subject

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‎10-28-2020 16:50 - edited ‎10-28-2020 16:51

‎10-28-2020 16:50 - edited ‎10-28-2020 16:51

@Ginito A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

 

I appreciate that you mentioned when you charge your Ionic after a few minutes it discharges. It seems that the watch isn't fully charging, please try the troubleshooting posted in this article: Why isn't my Fitbit device's battery charging? 

 

Let me know how it goes. 

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