01-18-2020 16:32
01-18-2020 16:32
Fitbit ionic not counting floors. Did a hard and soft reset, removed my cover, and nothing.
01-19-2020 03:48
01-19-2020 03:48
Your fitbit tracks floors by measuring changes in air pressure through a small hole in the back of the fitbit. If this hole becomes blocked then it can cause this problem.
Try cleaning it with, for example, an old toothbrush or a can of compressed air. Don't poke anything into the hole though as this can cause more problems