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Ionic not counting floors

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‎05-01-2020 16:08

‎05-01-2020 16:08

My ionic not counting floors,any one had this issue? How to resolve it? Thanks

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‎05-02-2020 00:39

‎05-02-2020 00:39

Your fitbit tracks floors by measuring changes in air pressure through a small hole in the back of the fitbit. If this hole becomes blocked then it can cause this problem.

 

Try cleaning it with, for example, an old toothbrush or a can of compressed air. Don't poke anything into the hole though as this can cause more problems.

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