Ionic not holding charge

[Masher765]

Anyone else had this problem ....been fine since Dec ...then after charging had a bit of a wobble...time not synced ...date etc...then corrected itself after an hour or so but not holding its charge for more than 7-8 hrs now.No use to me like that...have contacted support who have been okay but think it's cable or charger issues it's not ...charges 100 percent then drains faster than a **ahem** house door moves in a hurricane!!😁

Only 6 months into warranty so return to Argos or Fitbit Direct?

Thanks in advance 😉

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...

How do I charge my Fitbit device?
http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

[Masher765]

Thanks

Followed advice and still no joy will carry on with support 😉T