Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not maintaining link to app

Replies are disabled for this topic. Start a new one or visit our Help Center.

Over the past week my Ionic has been losing connection with the app constantly. I go through restarting my Ionic, which sometimes works and other times I have had to completely remove my Ionic from the app and re-pair it with with the app. This is happening multiple times a day. I am running iOS 14.0.01 and FitBit 3.30 (990). What could be causing this failure?

Best Answer
0 Votes
2 REPLIES 2

I am having the same issue.  I have uninstalled and reinstalled the app 3 times. Turned off the watch, turned back on.  Turned off Bluetooth, everything suggested by fitbit help...and nothing works.  It's very frustrating 😑 

Best Answer
0 Votes

It is surprising to me that no one from Fit Bit has reached out yet. I too have tried all of the suggested fixes with no long term success. It is definitely frustrating and disappointing.

Best Answer
0 Votes