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Ionic sleep tracking accuracy

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‎10-11-2020 03:08 - last edited on ‎10-13-2020 11:55 by Fitbit Moderator

‎10-11-2020 03:08 - last edited on ‎10-13-2020 11:55 by Fitbit Moderator

my ionic last night showed me as having 14hs 59 minutes sleep, that's odd as i went to bed at 11pm and was having a cuppa at 7.15am thats 8hrs 15 min in bed! Anybody got any ideas on whats happening ?

 

Moderator Edit: Clarified subject

Moderator Edit: Formatting

 

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‎10-13-2020 11:52 - edited ‎10-13-2020 11:54

‎10-13-2020 11:52 - edited ‎10-13-2020 11:54

Hi @Dutydog, it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this situation and how many times since then? Your Ionic tracked Sleep Stages or simple auto-sleep logs? If you haven't already done so, I recommend you to restart your device and try wearing it on your non-dominant hand when you're going to sleep, let me know if the issue persists.

 

I'll be waiting for your reply, let me know if you have any additional questions.

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