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Ionic not receiving notifications for text/WhatsApp

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‎07-12-2019 12:48

‎07-12-2019 12:48

My ionic is not receiving all notifications.

I’ve checked all my settings and they all seem to be switched to on for calls and messages etc. 

My ionic vibrates and recognises calls coming in to my iPhone but it is not receiving notifications or vibrations for text messages or WhatsApp messages. 

Any help appreciated. 

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2 REPLIES 2

‎07-12-2019 13:22

‎07-12-2019 13:22

Generally this happens to me when my fitbit app is "between" versions (since I leave open all the time and mobile pushes updates without asking)

Try closing the app by swiping up and then relaunching by touching the icon. If it was "between" you'll be prompted to reenter your email and fitbit password so have them handy 😉

Sorry for the trouble - keep stepping!

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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‎08-02-2019 02:48

In response to wmchapman

‎08-02-2019 02:48

This doesn’t appear to have worked unfortunately
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