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Ionic not receiving notifications from OnePlus 7 pro

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‎04-24-2021 08:30 - last edited on ‎04-25-2021 12:30 by

‎04-24-2021 08:30 - last edited on ‎04-25-2021 12:30 by

I am not able to receive notifications with my ionic using the OnePlus 7 pro.

 

 

Moderator edit: subject for clarity 

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‎04-25-2021 12:29

‎04-25-2021 12:29

Welcome to the Fitbit Community, @Jojolee70.

 

Thanks for the details shared in your post. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications and follow the troubleshooting instructions in this help article: How do I get notifications from my phone on my Fitbit device? 

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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