Ionic not responding after a swim

[Halestee]

Hi, I’ve seen a lot of posts about the same problem, here’s mine: I went for a swim 2 hours ago and now my ionic won’t respond at all. Initially it was the screen (still vibrated and was background lit, but nothing on it), so I reset it according to the advice on other threads; and now there’s zero response (no light, no vibe, no lights on the back). It was a gift to me 12/2018 and I use it all the time for running and can’t afford to replace- please help! 

[SilviaFitbit]

@Halestee Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

I appreciate that you mentioned that your Ionic was a gift. In this case, I've shared your post with our Support team and they will continue assisting you through email. Rest assure that each case is reviewed individually and the option provided is based in the Fitbit Warranty. 

I'll be around if you have any additional questions.