09-26-2019
20:09
- last edited on
09-27-2019
07:42
by
SilviaFitbit
09-26-2019
20:09
- last edited on
09-27-2019
07:42
by
SilviaFitbit
Having a problem getting texts from my Phone to show on my Ionic. I tried everything. Anyone else have a quick fix?
Moderator edit: Updated subject for clarity
09-27-2019
07:47
- last edited on
11-08-2024
15:04
by
MarreFitbit
09-27-2019
07:47
- last edited on
11-08-2024
15:04
by
MarreFitbit
A warm welcome to the Community @MarkFont14. Thanks for the details mentioned and the troubleshooting tried.
I would like you to confirm you've tried the troubleshooting mentioned in this article: How do I get notifications from my phone on my Fitbit device?
If you're using iPhone and running iOS 13, you may want to check the main thread about customer who stopped receiving notifications.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-27-2019 08:21 - edited 09-27-2019 14:16
09-27-2019 08:21 - edited 09-27-2019 14:16
Yup. Started a little over a week ago on my Samsung as well. Whatsapp messages no longer showing on my ionic. Others are reporting the same thing.
Also, It's probably no coincidence that the Fitbit app was updated on 9/19 and these issues started...probably 9/19.
09-30-2019 14:47
09-30-2019 14:47
I finally uninstalled the Fitbit app and then installed again. That solved my whatsapp notification issues.
09-30-2019 17:54
09-30-2019 17:54
I had to turn on the preview feature for text messages to get it to show up on my Fitbit.
10-02-2019
06:28
- last edited on
11-08-2024
15:02
by
MarreFitbit
10-02-2019
06:28
- last edited on
11-08-2024
15:02
by
MarreFitbit
It's great to see new faces on the Community @D_a_v_e_B_ and @Tac4. Sorry for the delayed reply.
I appreciate the time you took to share the steps that you did in order to fix the notifications issues you were experiencing.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.