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Ionic not sync since the last app update

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‎11-07-2019 06:56

‎11-07-2019 06:56

I updated my fitbit app yesterday and it won't sync properly. I have to restart both phone and watch several times for it to work. This is no feasible as I want to sync my watch 2/3 times a day. Are there any other users experience this  issue??

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4 REPLIES 4

‎11-08-2019 06:13

‎11-08-2019 06:13

@MamenTT Welcome back to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

I would like you to try the this syncing troubleshooting and check if after this your Ionic syncs as expected. 

 

Let me know how it goes. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎11-08-2019 07:50

‎11-08-2019 07:50

I can't sync my fitbit with the mobile app.

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‎11-09-2019 14:46

In response to AnnyAlvesFit

‎11-09-2019 14:46

@AnnyAlvesFit Welcome to the Community. Thanks for the details mentioned. 

 

I would like you to confirm you've tried the troubleshooting posted above. Also, please let me know the mobile device you're using? 

 

Keep me posted. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎11-09-2019 20:25

‎11-09-2019 20:25

Yes. Same 

i cant pair up my fitbit again when i removed 🤧

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