Ionic not syncing to Strava

[Katyclyde]

Up until today my fitbit iconic has updated my recorded runs on to strava but it has not worked today. 

I have unpaired the two accounts, revoked access and restarted my phone but still no upload. Can someone suggest another tip?

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Fitbit Community @Katyclyde, hope you're doing great today!  Thanks for already troubleshooting this inconvenience between your Fitbit and Strava, nice way to go! 

To resolve the problem with Strava, please make sure you have connected your Strava account to Fitbit. For instructions to link them please visit this article.

Then, please follow these instructions:

• From the Fitbit app tap the Ionic icon > Apps > My Apps
• Tap the gear icon next to Strava > Authorize
• Login to your Strava account > Authorize

Please keep in mind the maps of your activities won't be shown immediately once Strava is selected, but it is necessary selecting each activity in order to access them. On your Ionic you will be able to see the last 10 workouts. For information about what data will be transferred between your accounts please check out this post. The following activities won't be synchronized to Strava:

• Non-GPS activities 
• Previously completed activities
• Duplicate activities—that is, if you already recorded an activity with Strava, a Fitbit activity that occurs at the same time won't sync.

Please let me know if you have any other questions.

[Katyclyde]

Hello

I tried all this but its still not synced. I did an update on Saturday and it's nor worked since then. 

[MarreFitbit]

Thanks for getting back to me @Katyclyde! I have reached out to our support team and created a case regarding your issue with Strava. Someone will be reaching out to you within the next 24-72 hours with next steps. 

Point me out if there's anything else I can do for you in the meantime.