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Ionic not syncing to anything

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‎09-20-2019 01:58

‎09-20-2019 01:58

Good morning.  My Ionic stopping syncing to my IPhone, IPad, or the website sometime on Wednesday September 18.  Any help is appreciated.  Thanks.

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‎09-21-2019 07:42

‎09-21-2019 07:42

If it's not syncing to multiple devices then it's likely to be a problem on the fitbit so I would suggest restarting it using this procedure: Help article: How do I restart my tracker?

 

It does no harm and can sort out all sorts of issues.

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‎09-21-2019 12:23

In response to SteveH

‎09-21-2019 12:23

Whatever you do don’t try to do a factory reset it will go into the logo cycle of doom and Fitbit will tell you 🤷🏼‍:male_sign:🤷🏼‍:male_sign:🤷🏼‍:male_sign:

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