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Ionic not syncing unless you turn it off then restart

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‎03-27-2020 15:21 - last edited on ‎03-28-2020 18:01 by Fitbit Moderator

‎03-27-2020 15:21 - last edited on ‎03-28-2020 18:01 by Fitbit Moderator

Why has the iconic stopped syncing unless you restart the iconic every time

 

Moderator edit: Updated subject for clarity

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‎03-28-2020 18:05

‎03-28-2020 18:05

@mkirk It's nice to see you on the Community. Thanks for the details mentioned. 

 

I would like you to confirm you've tried this syncing troubleshooting but this time try not to restart it and follow all the other steps on the article.  

 

Keep me posted. 

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