Ionic not syncing with app!

[Dehill]

I've done everything that suggested to sync my ionic to app...turn blue tooth off & on. Sign in & out of app. Restart my ionic. Restart my phone. I uninstalled & installed the app. Any other suggestions??I  haven't had this much problems syncing since I got my ionic over 3 years ago!! 😡😠😡😠

[Dehill]

My phone is a smartphone

[Hooties]

What kind of smartphone? iPhone or android?

[Hooties]

Make sure the Always Connected and All Day Sync are enabled on your Iconic!

[Dehill]

Smartphone Android  Motorolag g7 

[Dehill]

Yup always have that on. Like I said never had problems like this until today. 

[Hooties]

You could always try to call Fitbit customer service to help you try to reconnect. They have awesome customer service. Best of luck!