The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
I have had my Ionic for just over 3 weeks now, and I am having nothing but problems the past 2 weeks. I have gone through factory resets, shutting down the phone, shutting off blue tooth, deleting and re-downloading the app. Nothing seems to be working.
When I factory reset my Ionic, it will sync once, and then it won't sync again using either Bluetooth or Wifi, unless I factory re-set it, which takes up to 3 hours. This is getting extremely frustrating.
Ionic has not synced for 2 days now; it seems fitbit has a problem with their servers and when that happens you cannot sync the device that we paid good money for (because it has to phone home to sync it's more like we rent the trackers and not own them at all)
Hello @SunsetRunner again, if it was a Fitbit server problem then these boards would be flooded with messages, along with a red banner at tyettopbannouncing the server problem.
If you would like help, then please include the type of phone that the sync problem is with.
Best Answer
