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Ionic not syncing

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‎07-02-2018 07:45

‎07-02-2018 07:45

Fitbit wouldn’t sync, this morning.  Tried updating app, just said searching continuously.  Updated iPhone SE.  Turned off Bluetooth and turned back on again.  Still wouldn’t pass, searching.  Deleted app, reinstalled.  Still said searching.  Turned Bluetooth off and on again, and now can’t find fitbit.  Fitbit plugged into charger and next to phone.  Now I’m stuck.

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4 REPLIES 4

‎07-02-2018 08:00

‎07-02-2018 08:00

Try a Restart and do it several times if necessary.

Best Answer

‎07-02-2018 08:53

‎07-02-2018 08:53

A few days ago my android app started requesting that I have the phones Location/GPS turned on before it would sync??? It does seem to work, even though I not a fan of battery sucking phone GPS.

@BizziLizzi wrote:

Fitbit wouldn’t sync, this morning.  Tried updating app, just said searching continuously.  Updated iPhone SE.  Turned off Bluetooth and turned back on again.  Still wouldn’t pass, searching.  Deleted app, reinstalled.  Still said searching.  Turned Bluetooth off and on again, and now can’t find fitbit.  Fitbit plugged into charger and next to phone.  Now I’m stuck.

 

What don't kill U only make U smell stronger
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0 Votes

‎07-02-2018 09:01

In response to SunsetRunner

‎07-02-2018 09:01

I'm from California and recently flew to Texas for a week and a half. I have not been able to get any readings on my Ionic since the Time zone corrected itself for Texas time. I have held down the left button and bottom right button down about 10 times and it doesn't start capturing my steps. Ironically, my phone still is keeping track of my steps so I know the watch is working internally but displays are not working!

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0 Votes

‎07-02-2018 10:08

In response to OaktownRaiders

‎07-02-2018 10:08

If Restarts don't fix it, the next option is Factory Reset found by swiping left to Settings and then About and then Factory Reset. Puts everything back to out of box condition and you start over from scratch.

Best Answer