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Ionic not syncing

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‎09-04-2019 17:55 - last edited on ‎09-05-2019 11:56 by Fitbit Moderator

‎09-04-2019 17:55 - last edited on ‎09-05-2019 11:56 by Fitbit Moderator

Keep getting notification on phone about syncing i go to app and it says hasn't synched in so many hours i make it but it won't do it. I have it on all day sync but it don't do it. What needs to be done? 

 

Moderator edit: Updated subject for clarity 

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‎09-05-2019 11:56 - last edited on ‎01-20-2025 08:06 by Fitbit Moderator

‎09-05-2019 11:56 - last edited on ‎01-20-2025 08:06 by Fitbit Moderator

It's great to see you around @Michiganjem. Thanks for the troubleshooting tried. 

I would like you to try this syncing troubleshooting. If after performing this, your watch is still not syncing,  let me know which mobile device you're using. 

Keep me posted! 

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