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Ionic not tracking Hourly Activity goal

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‎02-18-2021 13:05 - last edited on ‎02-19-2021 14:47 by Fitbit Moderator

‎02-18-2021 13:05 - last edited on ‎02-19-2021 14:47 by Fitbit Moderator

Was working this morning but stopped. Hours that were reached are now showing as 0.  Did this happen to anyone else?

 

Moderator Edit: Clarified subject

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‎02-19-2021 14:47

‎02-19-2021 14:47

Hello @lizd1348, it's nice to see you again participating here in the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared in your post. To solve this situation, I’d recommend our restart process. To do so, please follow the steps that are specified on our help article: How do I restart my Fitbit device? and let me know if the issue persists.

 

I’ll be here if further assistance is needed.

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