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Ionic not tracking distance

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‎03-02-2021 14:39 - last edited on ‎03-03-2021 17:07 by

‎03-02-2021 14:39 - last edited on ‎03-03-2021 17:07 by

hi 

my ionic is not marking my km run

 

 

Moderator edit: subject for clarity 

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‎03-03-2021 17:03 - edited ‎03-03-2021 17:08

‎03-03-2021 17:03 - edited ‎03-03-2021 17:08

Welcome to the Fitbit Community, @BennySch.

 

I was able to see that you have already contacted our Support team regarding this issue. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. You can confirm the steps to track your workouts at How do I track my workouts with my Fitbit device?

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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