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Ionic not turning on

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‎07-14-2019 16:51 - last edited on ‎07-15-2019 07:20 by Fitbit Moderator

‎07-14-2019 16:51 - last edited on ‎07-15-2019 07:20 by Fitbit Moderator

My Fitbit won’t turn on 

 

Moderator edit: Updated subject for clarity 

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3 REPLIES 3

‎07-15-2019 07:22

‎07-15-2019 07:22

A warm welcome to the Community @Missyj41. I'll be happy to help you with your Ionic not turning on. 

 

I would like you to make sure you've restarted it and fully charge it. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎07-15-2019 08:06

In response to SilviaFitbit

‎07-15-2019 08:06

I can’t get to my settings on my watch it’s just stuck on the part when you turn on that’s it so I don’t know how else to reset it

Sent from my iPhone
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‎07-15-2019 10:15

In response to Missyj41

‎07-15-2019 10:15

  Experiencing the same situation as Missy; endless boot up loop and impossible to manipulate the Ionic screen and watch not being recognized by my Google Pixel 3 anymore.  

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