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Ionic not turning on

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‎05-03-2020 09:13 - last edited on ‎05-05-2020 13:52 by Fitbit Moderator

‎05-03-2020 09:13 - last edited on ‎05-05-2020 13:52 by Fitbit Moderator

My ionic wont start, its been lauing home for some months, and noe IT didnt start or charge

 

Moderator edit: Updated subject for clarity

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‎05-05-2020 13:55

‎05-05-2020 13:55

@Kim42 Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for letting me know that your Ionic isn't turning on. I've shared your post with our Support team and they've mentioned you already have a case created with them, please continue the communication through email. Due to recent events affecting our operations, we may need more than 7 business days to respond. 

 

I'll be around if you have any additional questions. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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